Phenocell business continuity plan for COVID-19
Given the current global situation with COVID-19, we want to reassure our customers that our policies and measures allow us to ensure operational continuity. The Phenocell management team evaluates our policies as the situation evolves to provide mitigation of potential service disruptions to our customers while staying in compliance with national directives.
At this time, we do not anticipate any impact on our ability to continue to deliver products and services to our customers.
Customer service is reinforced
Our customer assistance is working extended hours through all our digital channels (email and chat) during office hours. If you would prefer assistance by call, please schedule a call through our chat.
We monitor the French authorities’ official communication and will continue to provide timely updates to our customers.